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Files and scanners

Manage clinic files, scanner connections, Scanner Explorer, and order attachments.

GuideLab separates the clinic-wide file library from scanner-provider case browsing and the files attached to an individual order.

The clinic file library

Uploaded Files

The file library can be filtered by scans, photos, documents, X-rays, and other files. Uploading here makes a file available to the clinic; attaching it to an order is a separate step.

Scanner settings and Scanner Explorer

Scanner Explorer before a connection is added

Use Settings → Scanner to add and manage supported intraoral scanner connections. Scanner Explorer then browses cases exposed by those provider APIs. From an order, use the scanner import flow to choose a case and import the required files.

Safe matching sequence

  1. confirm the scanner account and originating practice;
  2. match the provider case to the correct patient;
  3. inspect the file names and types;
  4. attach only the relevant files to the intended order;
  5. resolve duplicate submissions before the laboratory begins work.

Scanner integrations are managed separately from the clinic's Dentally integration, which synchronizes patient data.

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